POLICIES
SUNCHILD NATURALS POLICIES
We believe in making our policies clear and easy to find.
Please review the following Sunchild Naturals policies for important information regarding the use of our website, your privacy, purchases, shipping, and returns.
TERMS & CONDITIONS
Our Terms & Conditions explain the rules governing the use of the Sunchild Naturals website and the purchase and use of our products.
This includes information regarding:
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Website use
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Product information
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Orders and payments
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Pricing
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Shipping
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Product use and safety
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Intellectual property
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Third-party links
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Customer submissions
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Limitation of liability
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Changes to our terms
View our full Terms & Conditions.
PRIVACY POLICY
Your privacy is important to Sunchild Naturals.
Our Privacy Policy explains what personal information we may collect, why we collect it, how it may be used, when it may be shared with service providers, how we protect it, and the choices available to you.
This includes information regarding:
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Personal information we collect
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Order and payment information
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Website and device information
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How information is used
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Marketing communications
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Cookies and similar technologies
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Third-party service providers
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Information sharing
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Security
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Information retention
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Access and correction requests
For privacy-related questions, contact:
RETURN POLICY
Our Return Policy explains our 15-day return period for eligible products, including return eligibility, non-returnable products, restocking fees, damaged or incorrect items, cancellations, and applicable refunds.
Eligible products must be unopened, unused, in their original packaging, and in saleable condition.
For return assistance, contact:
SHIPPING POLICY
Our Shipping Policy provides information about:
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Where we ship
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Shipping carriers
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Shipping rates and methods
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Order processing
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Tracking
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Delivery
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Shipping addresses
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Undeliverable packages
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Shipping restrictions
Sunchild Naturals currently ships within Canada and the United States.
View our full Shipping Policy.
QUESTIONS?
For general questions about orders, products, shipping, or returns:
For privacy-related questions:
Sunchild Naturals
Toronto, Ontario, Canada